top of page
Still thinking?
Let us know your challenge.
connect@narrativ.design
​products of culture

Churn Rate

Writer: Narrativ.Design
Narrativ.Design
Dec 4, 2019
1 min read

The percentage of subscribers to a service who discontinue their subscription in a given time period.


Formula:

Churn Rate = (Customers Lost ÷ Customers at the Beginning of the Period) × 100


Simply put: How quickly a business is losing customers.

 
 
bottom of page